Purchase terms and conditions

DOMAIN: monbou.es (hereinafter "website")

OWNER: Monne Bouker S.L.U, con CIF B92380104, domicilio en Centro Comercial Plaza Mayor, Local 47, C/ Ponce León, 3, 29004, Málaga (hereinafter "owner")

CONTACT ADDRESS: Monbou, Centro Comercial Plaza Mayor, Local 47, C/ Ponce León, 3, 29004, Málaga

CONTACT EMAIL: info@monbou.es (hereinafter "contact email")

1. HOW TO BUY

To buy the products, you will have to select by clicking on the corresponding photo, to later choose the amount of bottles or boxes you want.
The shopping cart will include the selected item, its name and the price (in Euros and with VAT included). The indicated price does not include the shipping costs that may be generated since the rates vary depending on the destination.
For the formalization of the order, personal and billing data will be requested (if the client wants an invoice), as well as delivery data, which will be incorporated into our database in order to process the order and facilitate making purchases. future.
In the private area My account, you can view and modify personal data, access the purchase history.
It is important that personal data is indicated with the greatest accuracy to avoid incidents in deliveries.
Once the data has been completed, and before completing the purchase process, the shipping address will be displayed. Once the shipping address has been selected, a summary of the items purchased will be displayed, their total price (transport if applicable, and taxes included), and with the indicated shipping address. The order will have to be confirmed by clicking on the "Place order with payment obligation" button.
Once the transaction is completed, the financial institution will inform you if the payment has been accepted, the amount charged, the number of the card used with the first 12 asterisked digits, date and time and order number.
In the event that an incident (of any kind) occurs in the payment process, the fact will be immediately reflected on the website. It will not be necessary to repeat the purchase process, as long as the "Retry" option is chosen. If, on the other hand, you click on "Go to my account", the shopping cart will be emptied automatically.
Once the payment is authorized, keep the order number provided by the payment gateway, it will serve you for any eventual query in relation to it.

2. FORMS OF PAYMENT

The currency used in the WEBSITE is the euro.

Card payment

The transaction is always carried out on the platform designed for this purpose by Ruralvía and Redsys. This type of operation has the necessary security measures to maintain a secure transaction at all times and avoid any type of data loss. The data is transferred securely by means of an SSL certificate. At no time does the owner have access to this data that is collected through the bank. The owner subsequently receives, through the communications established by the payment platform, only the information necessary to send the order and in no case the confidential bank details related to the client.

Cards accepted: 4B, MASTERCARD, VISA and MAESTRO.

3. SHIPPING AND RETURN CONDITIONS

Check our Shipping Policy
Check our Return Policy

4. SECURITY AND CONFIDENTIALITY OF DATA

To buy on the WEBSITE, the user will have to register in advance and will acquire the status of Client.

The personal data received will be processed in accordance with what is indicated in the 'Data Protection' section of our Legal Notice.